Refund Policy

Refund Policy

Last updated: 1/02/2026

This Refund Policy outlines the terms and conditions governing refunds for services and digital products purchased on WorkCareerPortals (“we”, “our”, “us”) via workcareerportals.com.ng.

By making a purchase on our platform, you agree to this Refund Policy.

1. General Policy

WorkCareerPortals provides both digital products and professional services. Due to the nature of these offerings, refunds are limited and subject to the conditions outlined below.

We encourage users to carefully review product descriptions and service details before making a purchase.

2. Digital Products (Ebooks, Courses, Downloads)

All sales of digital products, including ebooks, online courses, interview materials, and downloadable resources, are final and non-refundable once access has been granted or the product has been downloaded.

This policy is in place to prevent misuse and unauthorized distribution of digital content.

3. Professional Services (CV Writing, Career Services)

Refunds for professional services such as CV writing, résumé services, cover letter writing, and career support are subject to the following conditions:

• A refund request must be submitted before work has commenced
• Once work has started or a draft has been delivered, refunds will not be issued
• Where applicable, reasonable revisions will be provided as stated in the service description

4. Academic and Research Support Services

Payments made for academic and research support services are non-refundable once work has commenced.

If a cancellation request is made before work begins, a partial or full refund may be considered at our discretion.

5. Duplicate or Erroneous Payments

If you are charged more than once for the same product or service due to a technical error, you are entitled to a full refund of the duplicate payment.

Such issues must be reported within 7 days of the transaction.

6. Payment Disputes

Users are encouraged to contact us directly to resolve any payment concerns before initiating a chargeback or dispute with their bank or payment provider.

Unauthorized chargebacks may result in account suspension.

7. Refund Request Process

To request a refund (where applicable), please contact us with the following details:

• Full name
• Email address used for the purchase
• Order reference or transaction ID
• Reason for the refund request

Refund requests should be sent to:

Email: info@workcareerportals.com

8. Processing Time

Approved refunds will be processed within 7–14 business days, depending on the payment method used.

9. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time.

Changes will be effective upon posting on this page with an updated “Last updated” date.

10. Contact Information

If you have questions regarding this Refund Policy, please contact us:

Email: info@workcareerportals.com
Phone: +234 815 305 4472
Address: 13 Nsudoh Street, Akpasak Estate, Uyo, Nigeria

By purchasing from WorkCareerPortals, you acknowledge that you have read and agreed to this Refund Policy.